New Delhi: Chaos at first ’Janta Darbar’-Kejriwal leaves meeting mid-way

Agencies

New Delhi, 11 January 2014: New Delhi Chief Minister Arvind Kejriwala was forced to leave the meting of the first ’Janta Darbar’ on Saturday,11 January 2014 as a large number of people with various grievances made their way to  leading to chaos and mismanagement. 

 

Kejriwal left the meeting to hear public grievances mid-way after crowds swelled outside the Delhi Secretariat, with some even breaking the security barricades. 

 

Many people were seen looking for the documents they had brought with them, but lost due to overcrowding.

 

“It has become overcrowded, we are trying to manage it,” Kejriwal said. 

 

It was not clear whether other ministers too had left. 

 

Kejriwal, of the Aam Aadmi Party, is the first Delhi CM to hold such public meeting to hear the grievances of the common man. 

 

 

At 9.30 am, Kejriwal, along with his entire cabinet, sat in front of the Delhi Secretariat to hear the complaints of the people and aimed to redress them immediately. 

 

The Janta Darbar began at 9.30 am and was supposed to continue till 11.30 am or till such time all complainants were heard. 

 

The entire stretch of road that goes from ITO towards Rajghat had been closed and barricades put up on the divider so that people could sit on one side of the road. The ministers were sitting on the other side, on separate desks. 

 

Yesterday, the Chief Minister had announced that the entire cabinet will sit in front of the Delhi Secretariat on Saturdays to receive grievances from people and efforts will be made to solve them immediately. On weekdays, one minister will receive grievances from the public. 

 

"Public grievance is another major issue. It is a major issue for any government. It is the duty of every government to resolve those grievances. 

 

“Public grievance is just a symptom, the disease lies somewhere else," said Kejriwal. 

 

Grievances will be segregated into five categories depending upon their urgencies. 

 

"The urgent cases related to school admission or admission to a hospital will be resolved on the spot. In the next category, ministers will mention the time frame to resolve the grievance. 

 

"Those related to policy matters will require time. They will be forwarded to the respective ministers for their considerations, he said. 

 

The next category will be for taking suggestions from the public. A team will be formed to look into them and regularly put up best of the suggestions to the Chief Minister. Another is miscellaneous category and the last is for those which are not related to the government, he added. 

 

Kejriwal had said that unlike previous governments, he will not go by the compliance reports filed by the officials but will ensure that the complainant is absolutely satisfied.